Case Study

Compliance Training

Lifeways Group is a British social care company founded in 1995, which provides supported living services in community settings for adults with learning disabilities, autism, and brain injuries. Creating an environment where people feel safe, Lifeways works with each individual to build their confidence and skills and ultimately empowers them to lead richer and fuller lives as independently as possible.

Lifeways is known for its innovative and holistic approach to care, and the company partnered with PulseLearning to develop and deploy a PulseCare™ training program. We also created a comprehensive induction assessment for new employees following completion of the training program.

The off-the-shelf PulseCare training program was customized to include a Lifeways-branded interface, customized and bespoke content, animations, assessment, and audio to help diverse learners acquire the knowledge, skills, and attitudes needed to excel in their professions.

  • The training program included the following courses:
  • Food Safety
  • Dementia Care
  • Health and Safety
  • Common Induction Standards
  • Safeguarding Vulnerable Adults
  • Infection Prevention and Control
  • Disability Discrimination Awareness
  • Medicine Administration Awareness

Lifeways’ high standards require that all new team members pass a thorough and challenging induction assessment within the first 12 weeks of employment. The assessment created by PulseLearning contained a bank of questions covering each topic area. The questions were then randomized, ensuring that the test was different for each learner and could not be memorized.