Case Study

Sales Training

Australia Post provides postal services across Australia and its overseas territories. The organization employs over 21,000 people nationwide. In the last number of years, Australia Post has broadened its product and service range and invested in major technology-based infrastructure programs. Today, its business operates in three core areas: letters and associated services, retail merchandise and agency services, and parcels and logistics.

PulseLearning has worked with Australia Post since 2010. We have provided Australia Post with a range of services including the creation of eLearning, Blended Learning, and Professional services programs.

Together we have developed multiple eLearning courses covering the learning areas of Employee Induction, Enterprise Induction, Sales Process Training, Dimension Weight Scale Training, Information Security, and Passports Training. PulseLearning also provided additional professional services on-site resources to assist Australia Post in the development and deployment of training materials.